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Knowledge & Insights

Practical articles on IT, Microsoft 365, AI and digitalisation.

Microsoft Agent 365 now generally available: from AI experiment to organisation-level governance
AI & Automation6 May 2026

Microsoft Agent 365 now generally available: from AI experiment to organisation-level governance

On 1 May 2026, Microsoft Agent 365 became generally available. It is the control platform that lets organisations centrally steer, monitor and secure AI agents. Plus announcements for deeper Intune and Defender integration in June. What does Agent 365 do, who is it for, and how do you start?

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Shadow AI in Intune and Defender: how to gain control of local AI agents on employee laptops
Security6 May 2026

Shadow AI in Intune and Defender: how to gain control of local AI agents on employee laptops

Microsoft rolled out a new Shadow AI dashboard in Defender and Intune in May 2026. It detects AI agents that employees install themselves on their Windows devices and offers direct management control. What is shadow AI, why is it a serious risk, and how do you activate the new controls?

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Patch Tuesday May 2026 ahead: lessons from April and what IT administrators should prepare now
Security30 April 2026

Patch Tuesday May 2026 ahead: lessons from April and what IT administrators should prepare now

On 12 May 2026, Microsoft rolls out the next Patch Tuesday. April was an exceptionally busy month with 167 patches and two actively exploited zero-days, including BlueHammer and the SharePoint spoofing bug. What should IT administrators preparing for May focus on?

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Microsoft 365 April 2026: Copilot in Teams, AI Meeting Recaps and More
Microsoft 36519 April 2026

Microsoft 365 April 2026: Copilot in Teams, AI Meeting Recaps and More

Microsoft is rolling out a powerful set of updates for Microsoft 365 in April 2026. From Copilot Chat in Teams to intelligent video meeting summaries — here are the highlights that will make your workday smarter.

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AI Agents for Your Business: What Can They Actually Do Right Now?
AI & Automation18 April 2026

AI Agents for Your Business: What Can They Actually Do Right Now?

AI agents are everywhere in the news, but what do they actually do for an SME? We break down where they add real value right now - no hype.

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Deepfake Fraud: How Criminals Use AI to Target Your Business
Security17 April 2026

Deepfake Fraud: How Criminals Use AI to Target Your Business

Criminals are using AI to clone voices and create fake videos. CEO fraud is more dangerous than ever. Here's what you need to know to protect your business.

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Passwords on the way out: Microsoft makes passkeys the default for all tenants
IT Security13 April 2026

Passwords on the way out: Microsoft makes passkeys the default for all tenants

In March 2026, Microsoft automatically enabled passkeys for millions of Microsoft Entra tenants worldwide. What two years ago appeared to be a niche technology is now the new standard for authentication. Passkeys are faster, more secure and phishing-resistant. But what does this transition mean in practice for your organisation and your employees?

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Ransomware in 2026: Qilin and Akira responsible for 40% of all attacks
IT Security13 April 2026

Ransomware in 2026: Qilin and Akira responsible for 40% of all attacks

The ransomware landscape of 2026 is dominated by three groups: Qilin, Akira and Dragonforce are together responsible for forty percent of all reported attacks. Qilin alone claimed 131 victims in March, a monthly record. What makes these groups so effective, how do they bypass security tools and what can you do to protect your organisation?

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Microsoft 365 E7: the Frontier Suite that bundles Copilot, E5 and security into one subscription
Microsoft 36513 April 2026

Microsoft 365 E7: the Frontier Suite that bundles Copilot, E5 and security into one subscription

On 1 May 2026, Microsoft introduces Microsoft 365 E7, the so-called Frontier Suite. The new subscription bundles everything E5 offers with Copilot, Agent 365, the full Entra Suite and advanced Defender and Purview security. Price: $99 per user per month. But what exactly do you get, who is it for, and when is E7 the right choice?

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Cybersecurity Act 2026: what the NIS2 directive means for your business
Microsoft 3659 April 2026

Cybersecurity Act 2026: what the NIS2 directive means for your business

On 1 July 2026, the Dutch Cybersecurity Act enters into force, the national implementation of the European NIS2 directive. The law obliges organisations in critical sectors to demonstrate a minimum level of cybersecurity, with registration requirements, incident reporting obligations and a board-level duty of care. But SMEs that are not directly in scope will also be affected. Here is what you need to know.

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Watch out: Microsoft changes the rules for CSP subscriptions from 1 April 2026
Microsoft 3659 April 2026

Watch out: Microsoft changes the rules for CSP subscriptions from 1 April 2026

If you thought disabling auto-renewal was enough to prevent a Microsoft CSP subscription from rolling over automatically, you are mistaken. From 1 April 2026, the familiar thirty-day grace period is gone. Expired subscriptions now automatically move to Extended Service Time, a more expensive monthly rate with a three percent surcharge. What you need to know and how to avoid it.

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Intune device compliance: compliant does not automatically mean secure
Microsoft 3657 April 2026

Intune device compliance: compliant does not automatically mean secure

A device marked as compliant in Microsoft Intune gives peace of mind, but offers no guarantee. Compliance status reflects a snapshot in time, not what happens on the device in the minutes, hours or days that follow. In this article we explain what device compliance does and does not measure, which pitfalls organisations encounter, and how to combine Intune with Conditional Access for a genuinely strong security posture.

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AI adoption in the Netherlands 2026: the numbers, the opportunities and what is still missing
AI Agents7 April 2026

AI adoption in the Netherlands 2026: the numbers, the opportunities and what is still missing

The percentage of Dutch businesses using AI has nearly doubled in three years: from 34 percent in 2023 to 67 percent in 2026. Dutch SMEs are even ahead of the European average. But behind those growth figures lies a more complex picture. What do the numbers really say, where are the gaps, and what can you do with this information now?

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2026 is the year of Agentic AI: what does it mean for your business?
AI Agents7 April 2026

2026 is the year of Agentic AI: what does it mean for your business?

AI agents are no longer a distant prospect. In 2026, autonomous AI systems independently execute tasks, plan processes and make decisions within agreed boundaries. Gartner predicts that 40% of all enterprise software will contain AI agents by the end of 2026. What exactly are they, what can they do for your organisation, and how do you get started?

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Microsoft Teams gets video recaps and Copilot Chat in every channel and meeting
Microsoft 3655 April 2026

Microsoft Teams gets video recaps and Copilot Chat in every channel and meeting

From April 2026, intelligent meeting recap is generally available in Teams with video-based summaries, and Copilot Chat is expanding to Teams channels and meetings. What changes for your end users and what should you know as an IT administrator?

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SharePoint zero-day CVE-2026-32201 actively exploited: CISA sets 28 April deadline
Security5 April 2026

SharePoint zero-day CVE-2026-32201 actively exploited: CISA sets 28 April deadline

A new SharePoint vulnerability has been added to the Known Exploited Vulnerabilities list by CISA in April 2026. Federal agencies must patch by 28 April, but the advice applies more broadly. What is the vulnerability, who is at risk, and what should you do?

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Microsoft Intune update April 2026: Android XR under management and a new TeamViewer integration
Microsoft 3655 April 2026

Microsoft Intune update April 2026: Android XR under management and a new TeamViewer integration

The Intune service release 2604 brings several interesting updates. Android XR devices can now be managed through Intune, the TeamViewer integration has been fully replaced with a new connector, and compliance reporting has been thoroughly revised. What does this mean for IT administrators?

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Windows 12 is already in your system: what build 29558 reveals about the next major Windows release
Microsoft 3653 April 2026

Windows 12 is already in your system: what build 29558 reveals about the next major Windows release

Windows 12 is no longer a rumour. Anyone who knows where to look in Windows Insider build 29558 can see that the foundations of the next major Windows release are already present in the system, just not yet activated. What are the concrete clues and what does this mean for businesses?

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Microsoft 365 subscriptions are getting more expensive from July 2026: what will you pay and what do you get?
Microsoft 3653 April 2026

Microsoft 365 subscriptions are getting more expensive from July 2026: what will you pay and what do you get?

Microsoft is raising the prices of all Microsoft 365 subscriptions from 1 July 2026. Business Basic increases by 16 percent, Business Standard by 12 percent and E3 by 8 percent. New features are being added at the same time. What does this mean for your organisation?

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Windows Hotpatch enabled by default: security updates without restart from May 2026
Microsoft 3653 April 2026

Windows Hotpatch enabled by default: security updates without restart from May 2026

Microsoft will automatically enable Windows Hotpatch in May 2026 for all Intune-managed devices. Security updates will be installed without a restart, applied directly to running processes in memory. IT administrators who are not yet ready must act before 11 May.

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Microsoft Remote Help gets an unattended mode: take over devices without the user being present
Microsoft 3651 April 2026

Microsoft Remote Help gets an unattended mode: take over devices without the user being present

Microsoft is adding an unattended mode to Remote Help in Intune. IT administrators will soon be able to take over a Windows device remotely without the user needing to accept a pop-up or even be logged in. The feature is planned for July 2026 and falls under the Intune Suite licence.

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Microsoft Secure Score: how to measure and improve your M365 security
Microsoft 36531 March 2026

Microsoft Secure Score: how to measure and improve your M365 security

Microsoft Secure Score gives your Microsoft 365 environment a security rating and shows exactly which steps you can take to improve it. Free and included with M365, but most administrators have never opened it. Here is how to get started today.

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Microsoft Loop: the collaboration tool your team actually needs
Microsoft 36531 March 2026

Microsoft Loop: the collaboration tool your team actually needs

Microsoft Loop is the collaboration tool already included in your Microsoft 365 subscription that most businesses have never opened. It combines the ease of Notion with the integration of Teams and Outlook. What does it do and when is it worth using?

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SIP trunk fraud: how to protect your VoIP environment against abuse
Communicatie & Telefonie30 March 2026

SIP trunk fraud: how to protect your VoIP environment against abuse

VoIP fraud is affecting more and more businesses. Attackers exploit poorly secured SIP connections to make international calls at your expense, sometimes for thousands of euros overnight. How does it work, how do you recognise it, and how do you prevent it?

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Microsoft Defender for Business: enterprise security for SMBs
Security30 March 2026

Microsoft Defender for Business: enterprise security for SMBs

Enterprise-grade endpoint security was long only affordable for large businesses. Microsoft Defender for Business brings EDR, automatic remediation and threat intelligence to SMBs via Microsoft 365 Business Premium. What is included, what does it cost, and when should you switch?

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Microsoft Places: planning hybrid work with AI
Microsoft 36530 March 2026

Microsoft Places: planning hybrid work with AI

Microsoft Places is the new workplace intelligence layer on top of Teams and Outlook. It shows who is in the office when, which rooms are available, and provides AI recommendations for collaboration. What does it do, who is it for, and how do you activate it?

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Microsoft 365 Backup: native backup for SharePoint, OneDrive and Exchange
Microsoft 36530 March 2026

Microsoft 365 Backup: native backup for SharePoint, OneDrive and Exchange

Many businesses assume Microsoft automatically backs up their M365 data. That is a misconception. Microsoft 365 Backup now provides a built-in solution for item-level recovery. What does it do exactly, what does it cost, and when is it essential?

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Critical SharePoint vulnerability actively exploited: patch now (CVE-2026-20963)
Security26 March 2026

Critical SharePoint vulnerability actively exploited: patch now (CVE-2026-20963)

A critical Remote Code Execution vulnerability in SharePoint Server is being actively exploited by attackers. The patch has been available since January but many organisations have not yet installed it. CISA has added the vulnerability to its known exploited vulnerabilities list. Check your systems now.

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Two major Teams updates: live AI interpreter and new external collaboration panel
Microsoft 36526 March 2026

Two major Teams updates: live AI interpreter and new external collaboration panel

Microsoft Teams is getting two notable updates this week: a real-time AI interpreter that simultaneously translates meetings into your language, and a new overview panel in the Teams Admin Center for managing external collaboration settings. What does this mean for your organisation?

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Microsoft 365 Copilot now remembers your context via Microsoft Graph
Microsoft 36526 March 2026

Microsoft 365 Copilot now remembers your context via Microsoft Graph

Microsoft has rolled out Copilot Memory for Microsoft 365. Copilot now actively retrieves context from your emails, calendar and files, and remembers your preferences between sessions. What does this deliver, and what does it mean for your employees' privacy?

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Agentic AI: when your digital assistant starts acting on its own
AI & Automation26 March 2026

Agentic AI: when your digital assistant starts acting on its own

AI tools are asking for your confirmation less and less, and acting on their own more and more. What is agentic AI, why is this a tipping point, and what questions should your organisation already be answering about responsibility and control?

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VoIP and Microsoft Teams: building one integrated communication environment
Communicatie & Telefonie25 March 2026

VoIP and Microsoft Teams: building one integrated communication environment

Microsoft Teams is already the go-to place for chat, meetings and collaboration in many organisations. But calling external numbers via Teams requires an extra step: a VoIP connection or Microsoft Teams Phone. How do both options work and which fits your organisation best?

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7 advantages of VoIP that make the landline redundant
Communicatie & Telefonie25 March 2026

7 advantages of VoIP that make the landline redundant

The landline has long been the backbone of business communication. But VoIP telephony offers lower costs, more flexibility and better integrations than traditional ISDN or PSTN connections ever could. Here are the seven most important advantages organisations experience daily after switching.

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Microsoft removes the free 30-day grace period: what does this mean for your subscription?
Microsoft 36525 March 2026

Microsoft removes the free 30-day grace period: what does this mean for your subscription?

Microsoft has abolished the free 30-day grace period for expired Microsoft 365 subscriptions. Failing to renew on time now means immediate loss of access to services and data. What exactly is changing, what risks do you face and how do you prevent unwanted disruptions?

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Deadline 31 March: new Azure VNets will no longer have default internet access
Microsoft 36524 March 2026

Deadline 31 March: new Azure VNets will no longer have default internet access

In seven days, on 31 March 2026, Microsoft is removing default outbound internet access for new Azure Virtual Networks. New VMs, Azure Virtual Desktop environments and Windows 365 ANC connections created after that date will be unable to reach the internet unless you explicitly configure outbound connectivity. What do you need to do now?

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Microsoft is automatically enabling passkey profiles for all Entra ID tenants
Security24 March 2026

Microsoft is automatically enabling passkey profiles for all Entra ID tenants

From April 2026, Microsoft will automatically enable passkey profiles for Entra ID tenants that have not yet done so manually. Organisations that do not review their FIDO2 policy in time may be caught off guard. What exactly is changing and what do you need to do now?

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Microsoft Entra Global Secure Access: replacing your corporate VPN with Zero Trust
Security24 March 2026

Microsoft Entra Global Secure Access: replacing your corporate VPN with Zero Trust

The traditional corporate VPN is reaching the end of its life. With Microsoft Entra Global Secure Access, Microsoft offers a fully integrated Security Service Edge solution that replaces VPN with Entra Private Access and secures internet traffic with Entra Internet Access. What does this mean and how do you migrate?

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Windows Autopilot Device Preparation: laptops ready for work in 10 minutes
Microsoft 36524 March 2026

Windows Autopilot Device Preparation: laptops ready for work in 10 minutes

Microsoft has rolled out Autopilot Device Preparation (APDP) as the new standard for zero-touch device enrolment. Faster, simpler and fully Intune-native: a new device is fully configured in under 10 minutes. What changes and how do you prepare your organisation?

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Post-quantum cryptography: the migration clock is ticking for enterprise environments
Security22 March 2026

Post-quantum cryptography: the migration clock is ticking for enterprise environments

NIST has published its first post-quantum cryptography standards and major cloud providers are already implementing them. Quantum computers will render current asymmetric encryption unsafe before 2030. Harvest-now-decrypt-later attacks are already underway. These are the steps every enterprise must take now.

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Agentic AI as an attack vector: why non-human identities are the new target
Security21 March 2026

Agentic AI as an attack vector: why non-human identities are the new target

2026 is becoming the year agentic AI grows into the biggest cybersecurity risk for enterprises. Non-human identities — the API keys, service accounts and digital certificates of AI agents — outnumber human identities at a ratio of 50:1. Attackers know this. Does your security strategy?

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Microsoft 365 in 2026: Outlook migration, Teams expansion, Defender upgrades and new pricing
Microsoft 36520 March 2026

Microsoft 365 in 2026: Outlook migration, Teams expansion, Defender upgrades and new pricing

Microsoft is rolling out its biggest M365 platform refresh in years throughout Q1 2026. From a forced migration to New Outlook to larger Teams channels and Defender security in lower licence tiers — here is everything every IT administrator needs to know.

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Microsoft reshapes Copilot leadership and bets on superintelligence
AI & Automation19 March 2026

Microsoft reshapes Copilot leadership and bets on superintelligence

On 17 March 2026, Microsoft announced a major reorganisation of its Copilot team. Mustafa Suleyman steps back from day-to-day product leadership to focus entirely on building proprietary frontier AI models. What does this mean for Microsoft's AI strategy and your organisation?

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Azure AI Foundry and GB300 Blackwell Ultra: Microsoft raises the bar for enterprise AI
Cloud & Infrastructure17 March 2026

Azure AI Foundry and GB300 Blackwell Ultra: Microsoft raises the bar for enterprise AI

Microsoft deploys the first large-scale production clusters of NVIDIA GB300 NVL72 Blackwell Ultra GPUs and launches Azure AI Foundry as the central platform for enterprise AI. What does this mean for organisations serious about AI?

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Why businesses are switching to cloud-first IT strategies
Cloud & Infrastructure15 March 2026

Why businesses are switching to cloud-first IT strategies

More and more businesses are moving away from on-premise IT infrastructure in favour of cloud-first strategies. Lower costs, greater flexibility and improved security are driving this shift. Here is what it means for your organisation.

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Microsoft Entra ID automatically enables passkeys — what you need to do now
Security14 March 2026

Microsoft Entra ID automatically enables passkeys — what you need to do now

From April 2026, Microsoft Entra ID will automatically enable passkey profiles for all tenants. A major step towards passwordless sign-in. What does this mean for your organisation and what should you prepare right now?

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Microsoft 365 Copilot Wave 3: from AI assistant to autonomous AI agent
AI & Automation12 March 2026

Microsoft 365 Copilot Wave 3: from AI assistant to autonomous AI agent

With Wave 3, Microsoft 365 Copilot makes the leap from smart assistant to autonomous AI agent. Agent Mode now works iteratively inside Word, Excel and PowerPoint, while Agent 365 delivers enterprise-scale governance.

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Intune Autopilot Device Preparation: the future of Windows device management
Microsoft 36510 March 2026

Intune Autopilot Device Preparation: the future of Windows device management

Microsoft is replacing classic Windows Autopilot with the new Autopilot Device Preparation — faster, cloud-native and now available for Windows 365 Cloud PCs. Windows also now installs security updates automatically during the initial device setup.

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How AI Agents are transforming business operations in 2025
AI & Automation5 March 2026

How AI Agents are transforming business operations in 2025

AI Agents are no longer reserved for large corporations. Businesses of all sizes are adopting AI-driven automation to handle customer enquiries, streamline workflows and free up valuable staff time for higher-value work.

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Microsoft 365 Copilot: what does it mean for your business?
AI & Automation1 March 2026

Microsoft 365 Copilot: what does it mean for your business?

Microsoft 365 Copilot brings AI directly into Word, Excel, Teams and Outlook. But what does that mean in practice for your organisation? We break down the key features, costs and implementation considerations.

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Zero Trust in practice: replace your VPN with Microsoft Entra Private Access
Security19 February 2026

Zero Trust in practice: replace your VPN with Microsoft Entra Private Access

The traditional VPN has become a security liability in a world of remote work and cloud applications. Microsoft Entra Private Access offers a modern Zero Trust alternative that is both more secure and more user-friendly.

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Conditional Access in Microsoft Entra: the smartest security for your tenant
Security5 February 2026

Conditional Access in Microsoft Entra: the smartest security for your tenant

Conditional Access is the most powerful security feature in Microsoft Entra ID. With the right policies, you can block attacks automatically without disrupting employee productivity. These are the best practices for 2026.

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Microsoft Defender for Business: enterprise security for SMBs
Security22 January 2026

Microsoft Defender for Business: enterprise security for SMBs

Cyber attacks do not only target large enterprises. Microsoft Defender for Business brings enterprise-grade endpoint security to SMB organisations at an accessible price. We explain what it does and when it is worth it.

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Patch Tuesday January 2026: critical Windows and Office vulnerabilities patched
Security15 January 2026

Patch Tuesday January 2026: critical Windows and Office vulnerabilities patched

Microsoft resolved over 160 security vulnerabilities in January 2026, including 8 critical flaws in Windows and Microsoft Office. Do you know whether your systems are already up to date?

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